Pharmacies Without Borders:
New Skills for Embracing Language and Cultural Diversity in Pharmacies
On November 7th at 1:00pm (EST), we held the Pharmacies Without Borders webinar, hosted by En-Vision America and BCT Partners! This 90-minute webinar explored challenges, best practices, and new legal requirements for pharmacy professionals serving diverse patients. Since 2016, the Accreditation Council for Pharmacy Education has mandated that pharmacy programs assess and teach cultural competency.
As America becomes more racially and culturally diverse, pharmacy professionals need to be re-tooled to address health disparities, provide language access, and support transgender patients.
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Pharmacy professionals are well-positioned to reduce healthcare disparities by increasing accessible services and community outreach. This webinar offered guidance on increasing cultural responsiveness and complying with new regulations, including new ACA Section 1557 regulations affecting language access and services for people with disabilities.
A quick look at the speakers featured in this webinar:
David B. Hunt, J.D. (Host)
Senior Director for Health Equity, BCT Partners
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David B. Hunt, J.D., is the Senior Director for Health Equity at BCT Partners, a national, minority-owned management consulting and training organization. Mr. Hunt is a national expert on cultural competence in health care, racial and ethnic disparities, the law of language access, and global medicine. The AHA selected Mr. Hunt as its national consultant to the #123forEquity Campaign, the leading campaign to reduce racial and ethnic disparities in American hospitals. His consulting clients include leading hospital systems, the Joint Commission, and the National Council on Interpreting in Healthcare. Mr. Hunt has delivered national webinars on the law of language access for the American Bar Association, American Hospital Association, and GLOBO Language Solutions, including recent webinars on the new ACA Section 1557 regulations. He provides language access audits for health systems and assists them in developing language access plans. BCT Partners also manages the Think Cultural Health e-learning portal for health professionals, which is sponsored by the U.S. Department of Health and Human Services, Office of Minority Health. It has enrolled more than a million learners thus far. Learn more: Think Cultural Health.
David Raistrick
President and Co-Founder, En-Vision America
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David Raistrick is President and Co-Founder of En-Vision America, a company empowering individuals through innovative technology. In 1996, he and his father started the company, driven by a personal mission to assist family members with vision challenges. Their basement project has evolved into being a leading provider of accessible prescription labeling solutions worldwide.
En-Vision America's key product, ScripTalk Talking Prescription Labels, helps visually impaired individuals understand their medication instructions by reading them aloud. The product, first adopted by the U.S. Department of Veterans Affairs, has expanded to independent, chain and hospital pharmacies.
Under Raistrick's leadership, En-Vision America continues to innovate with products like dual-language and video-format labels. His dedication to improving medication safety and accessibility for everyone has made En-Vision America a vital player in healthcare technology.
Raistrick holds an MBA from Southern Illinois University and previously worked in various marketing and engineering roles. Outside of his professional life, he enjoys cycling, RV camping and is an avid fan of the Chicago Cubs.
Sharla Glass, M.A. (Host)
Community Outreach Liaison, En-Vision America
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For the last 19 years Sharla Glass has worked for En-Vision America advocating for accessible prescription labeling for those who have difficulty seeing or reading. She currently serves as public policy and community outreach liaison assisting grassroots advocates with their outreach. She earned her Master's Degree in Pastoral Ministry from St. John's University School of Theology in Collegeville, MN and Bachelors in Parish Ministry from Loras College. She is mother and health advocate for six children navigating Type 1 Diabetes, Autism, Celiac and mental health issues.